Courier Deliveries – Deliver Journal http://deliverjournal.com/ Mon, 21 Jun 2021 21:40:52 +0000 en-US hourly 1 https://wordpress.org/?v=5.7.2 http://deliverjournal.com/wp-content/uploads/2021/05/deliver-journal-icon-150x150.png Courier Deliveries – Deliver Journal http://deliverjournal.com/ 32 32 Resorts World, partner of Grubhub for the delivery of meals to the hotel http://deliverjournal.com/resorts-world-partner-of-grubhub-for-the-delivery-of-meals-to-the-hotel/ http://deliverjournal.com/resorts-world-partner-of-grubhub-for-the-delivery-of-meals-to-the-hotel/#respond Mon, 21 Jun 2021 21:08:00 +0000 http://deliverjournal.com/resorts-world-partner-of-grubhub-for-the-delivery-of-meals-to-the-hotel/

Guests of the brand new Las Vegas Strip resort will be able to order food to their room with the push of a button.

Resorts World Las Vegas, which opens Thursday night, will be the first casino hotel to partner with the Grubhub food ordering mobile app as a de facto in-room dining platform, the resort announced on Monday.

Through On The Fly at Resorts World, guests of the property can order from its 40 food outlets and select retail stores for pickup, in-room delivery, or at the pool complex. They can debit the order from their room or from their credit card.

“Our partnership with Grubhub further expands our focus on providing guests with one-of-a-kind resort experiences,” Resorts World Las Vegas President Scott Sibella said in a statement. “Resorts World Las Vegas is proud to be the first resort to integrate this technology and to offer customers a convenient mobile ordering solution for a variety of food, beverage and retail items in the entire property. “

Open the Grubhub app or scan one of the QR codes on the property to initiate an order, according to a statement. Deliveries from the pool deck will be stored in a QR-code scannable restaurant locker that opens without touching.

Grubhub first deployed this site specific system “campus” in universities and colleges. It will replace the traditional in-room dining experience at Resorts World.

“Our goal has always been to make ordering food as easy and convenient as possible for hungry diners, and this mobile ordering experience at Resorts World Las Vegas is our latest proof of that – effectively allowing diners to order from their own homes. Favorite resort restaurants at your fingertips, ”said Brian Madigan, vice president of campus and business partners at Grubhub, in the statement.

Contact Mike Shoro at mshoro@reviewjournal.com or 702-387-5290. To pursue @mike_shoro on Twitter.




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The human power behind the Aotearoa delivery machine http://deliverjournal.com/the-human-power-behind-the-aotearoa-delivery-machine/ http://deliverjournal.com/the-human-power-behind-the-aotearoa-delivery-machine/#respond Sun, 20 Jun 2021 20:00:30 +0000 http://deliverjournal.com/the-human-power-behind-the-aotearoa-delivery-machine/

With a network that covers Aotearoa in its entirety, it’s no wonder that NZ Post relies on more than 6,000 New Zealanders to run their delivery machine. We met a few of his employees where they work and found that there is more than one way to be a Post person.

This content was created in a paid partnership with NZ Post.

IIt is in the nature of a delivery business that NZ Post’s “workplace” extends to the streets – and to the doors of more than two million homes. COO Brendon Main says this “network of people” is fundamental to what the business is and does – and it’s diverse.

When Carlene Enosa first ventured into the workforce in 2017, she was simply looking for something part-time to facilitate her return to work. But her manager at NZ Post’s New Lynn depot could see that the new mail sorter had something about her, and Enosa was quickly offered a permanent service delivery agent position – a postie, like they are more commonly called.

Four years later, the 35-year-old mother of five is now the Acting Service Delivery Coordinator (SDC) at nearby Henderson Depot and is eagerly awaiting her first management course.

“That’s what I love about working for this company – all the opportunities that have been given to me in the short time I’ve spent here,” she says. “I love that.”

By the time Enosa arrived at Henderson, she had already established herself as someone with the skills and personality to train other new employees. Rightly so, this role is now an integral part of his work week.

“If I’m not a postman, I’m a coach. All the new people who apply to work here, I’m always nominated to train this person. I am also learning the management side. I am just preparing for a future with this company. Any opportunity that is given to me, I will take it.

These opportunities included the possibility of accessing the interim role of DDC.

“I help the manager who takes care of the administrative aspect of things, plans the days, deals with senior executives. I help the team, distribute the workload – it can be quite difficult at times, but the more I do, the more I get at it.

But part of his week is still devoted to delivery to local households.

“After I finish sorting my mail, I load and leave at 9 am at the latest. It’s nice, we’re outside – you don’t have anyone breathing down your neck. I always make sure I do my job and watch others as well.

However, it hasn’t always been easy – getting to work as a mother of five takes some organization.

“I’m up at six o’clock. Breakfast, get ready, before school babysitting for my two youngest, then I’m there just before 7am to start my day. We start with team briefings every morning just to find out what’s going on in our day. This was especially important during the lockdown, just to have everyone on the same page and to make sure they felt safe on the job. “

Carlene Enosa, one of NZ Post’s service delivery agents (Photo: Joe Hockley for The Spinoff)

With postal delivery being designated as an essential service, Enosa and her team worked through last year’s level 4 Covid-19 lockdown – a responsibility she admits to being ‘difficult’ at times.

“I was very careful, especially with my children at home. My children were quite sad. My partner stayed at home with them and he was also very worried about me. But every time I got home my partner had everything at the door for me so I could run straight to the shower.

“I tried to see it as positive, because a lot of other people across the country, around the world, haven’t had a chance to keep their jobs. I just felt very lucky that I could still work.

The near absence of traffic on the roads during the lockdown made it easier to get around, but the real benefit, she said, was “the comments from the public, acknowledging us and saying ‘thank you for the job you do.’ Honestly, I didn’t see myself that way, but the audience was amazing. It was definitely a highlight of the work so far. “

Enosa is now registered for one of NZ Post’s Set for Success seminars, which are designed for staff interested in pursuing a management path.

“I can’t wait to attend the seminar and learn as much as possible. I also have great support from my manager. All I want to know, she told me to ask her.

That’s not all she has to do. She recently completed the company’s in-house first aid training and is now considering joining the NZ Post health and safety team. It’s a remarkable story for a young woman who, as a teenage mother, was not supposed to be successful. Enosa says she “basically had to learn how to grow up. I felt like I had grown a lot at a young age, but having to mature very quickly was a blessing. I wouldn’t be where I am today without my children.

Today, her eldest daughter supports her own university studies by working part-time in the same depot. So, I ask, did the management skills learned as a mother of five influence her new professional life? She laughs.

“You could say that!”

Moeroa Parataina already had a career behind him when he started at NZ Post in 2018. The 62-year-old, born in the Cook Islands and raised in Auckland, had worked as a chef in New Zealand and abroad. But when his wife passed away, he realized he needed a change in his life – and a job he could engage in without the stress of running a kitchen.

His role as a sorter at the Auckland West depot in Avondale means that every morning he unloads incoming packages and distributes them to a line of individual cages for the day shift courier drivers to collect, load and ship. distribute. It is based on a lifelong knowledge of Auckland’s geography – and a new level of fitness on the part of Paratainga.

Moeroa Paraitanga works as a sorter at NZ Post’s Avondale depot (Photo: Joe Hockley for The Spinoff)

“After being a chef for so long, I had gained a bit of weight, so I was looking for something physical,” he says. “And I lost a lot of weight and actually got pretty good. I also learned a lot, which I did not expect. I discovered the industry itself and how it works, how much people depend on freight and how hard some people work. It really showed when Covid was on. It was then that I realized how important this particular job is, how much our economy relies on the freight industry itself. You are part of a network and every industry is counting on you.

The rapid increase in demand for messaging services over the past year has been well documented, but what is perhaps less understood is the impact of this change on those responsible for implementing it – people like Moe. While the process naturally introduced considerable challenges, he says it was made much smoother by the collaborative approach taken across the company.

“There was some skill enhancement as part of that, but the top management developed a system that would work for us. Everyone’s contribution went there. But there was also the softer side [of the increase in demand], where you got a package from overseas and you could see it was a granddaughter sending it to her grandmother and you thought, well, that was really cool. You could see that there had been a lot of effort. You realized that what we were doing was really important. I like this part of the job.

The other thing Paratainga saw were people in its old trade, hospitality, looking for work after their own jobs dried up in line with Covid alert levels. The past year has been an eventful one with dramatic variations in demand, but NZ Post has made it through the year with no downsizing.

“I’m lucky to still have a job. There are a lot of people in the hospitality industry who don’t.

It is a job that suits the stage in which it is in life. He lives nearby and loves the people he works with every day.

“The people here are really good. The ethnicities here are huge – Polynesian, Asian – so you can also meet other cultures and get a glimpse of them. You realize how hard some people had to work to get there. I have worked in nice places as a chef, but I am comfortable here. I am happy where I am.

Sanjay Patel can name the exact day he started providing services for CourierPost at the Auckland West depot: May 22, 2004. He is a contractor for NZ Post and as a courier driver owns his own business – y including his own van – and handling his own GST and taxes, but it’s pretty clear that when he wears the uniform, “I’m proud to be considered a New Zealand Post person.”

Sanjay, now 44, started out as a residential courier, but after three years he was able to participate in one of the depot’s ‘industrial aisle’ rides, meaning his day consists of pickups from manufacturers. and local distribution centers. He will bring packages from regular customers to the depot for sorting and delivery to their final destinations.

“You have to be good with customers,” he says. “I deal with the same clients every day, several times a day. So it’s like family and friends.

Do they give him Christmas cards?

“Yes, they do,” he smiles. “And Christmas presents.”

New Zealand Post courier Sanjay Patel (Photo: Joe Hockley for The Spinoff)

The popularity of Sanjay with its regulars also has a business advantage. “Sanjay keeps us customers,” says depot service delivery manager Linda Larsen. Some of those clients he has worked with for 14 years.

“They never tried to go to other companies,” Sanjay says. “Because they get good service and loyalty. “

In an area dense with delivery competitors, that means a lot. But the contract model also means that it is worth Sanjay to identify and develop new customers.

“If I bring more customers on board, there is more business for me, more business for the company as well. “

And if Sanjay loses a customer, he won’t forget it. He stays in touch.

“Right now I’m working with a big client, who was with us and went to a competitor. But they don’t like the service they get. They realized, oh, Sanjay’s service was good – maybe it would be time to come back.

Luckily for the company, Sanjay, who has a wife and two children, has no plans to go anywhere: “I love what I do,” he says.

But nearly two decades of negotiating Auckland traffic for eight or nine hours a day? Is there a secret to dealing with it?

“Always turn on the radio and listen to music,” he smiles. “It’s a habit after 17 years.



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Kathryn Garcia touts rotten New York City emergency food delivery program http://deliverjournal.com/kathryn-garcia-touts-rotten-new-york-city-emergency-food-delivery-program/ http://deliverjournal.com/kathryn-garcia-touts-rotten-new-york-city-emergency-food-delivery-program/#respond Sat, 19 Jun 2021 17:27:00 +0000 http://deliverjournal.com/kathryn-garcia-touts-rotten-new-york-city-emergency-food-delivery-program/

Former COVID-19 city sanitation commissioner and “food czar” Kathryn Garcia touted the city’s pandemic food delivery program during the Democratic Mayor’s latest debate. last week.

But the hope at the town hall did not mention the many failures of the free program.

“When I was in charge of emergency feeding, there was no demand for [citizenship] Documentation. All you had to do was say you were hit with COVID and you couldn’t get out, and we delivered food to you, ”she said during Wednesday night’s debate.

As the city braced for the pandemic, Mayor de Blasio in March 2020 named Garcia a “food czar,” to ensure a constant supply of food deliveries to needy New Yorkers.

But the program had problems, including delivery errors that lasted for months, outright emptying of food boxes, and delivery of spoiled food.

A Taxi & Limousine Commission licensed driver who ran food errands during the pandemic said the boxes he was tasked with delivering contained “no background food”.

food delivery boxes in the event of a food pandemic
Some of the food cans in the program were thrown away.
Wayne carrington

“It was basically high fructose corn syrup snacks,” he told The Post, describing what he found in a leftover box he once opened. “I offered it to a homeless woman, who turned it down.”

The driver also said the morning pickups were “very disorganized”. Hours of unpaid wait sometimes did not lead to work and the city did not always have enough masks for drivers, he said.

To get supplies distributed more quickly during the pandemic, city agencies conducted more relaxed background checks of suppliers and awarded contracts to companies they likely wouldn’t normally have considered, The Wall Street Journal reported.

pandemic food delivery boxes
Vendor – who was fired from the program – repeatedly delivered his unusable crushed food cans
Wayne carrington

The city’s sanitation department, under Garcia, awarded a $ 14 million emergency contract without submission to a construction company of a condemned tax evasion as part of the food delivery program it supervised as tsar, according to an audit released earlier this month by city comptroller Scott Stringer, another mayoral candidate. The contract was to deliver food during the pandemic.

The contract was later terminated because the seller – Cariati Developers Inc. of Wallingford, Connecticut – repeatedly delivered its boxes of food late or so crushed they were “unusable.”

Garcia campaign spokeswoman Annika Reno said in a statement: “In a state of emergency as a pandemic of unprecedented magnitude swept through the city, Kathryn has put in place a program to deliver a million meals a day for New Yorkers in need. “

“Whenever the few isolated food or delivery incidents happened, Kathryn’s team, who had come from several agencies around the city, would immediately work to correct the problem and fire any suppliers who did not comply. Standard. If there was a problem, Kathryn would fix it because that’s what leaders do, ”she said.

Kathryn Garcia, candidate for mayor of New York
Garcia has been called “the food czar to ensure a constant supply of food deliveries to needy New Yorkers during the pandemic.”
Matthew McDermott

DSNY spokesman Joshua Goodman said in a statement the agency was “extremely proud” of the program. “Complaints about spoiled food were rare (note about a 95% satisfaction rate), and when these complaints were received, DSNY took them seriously and acted immediately,” he said.


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ANRA Technologies and Swiggy begin BVLOS drone delivery trials in India http://deliverjournal.com/anra-technologies-and-swiggy-begin-bvlos-drone-delivery-trials-in-india/ http://deliverjournal.com/anra-technologies-and-swiggy-begin-bvlos-drone-delivery-trials-in-india/#respond Fri, 18 Jun 2021 19:25:10 +0000 http://deliverjournal.com/anra-technologies-and-swiggy-begin-bvlos-drone-delivery-trials-in-india/

ANRA Technologies, with the Swiggy on-demand delivery platform, has launched the first BVLOS drone delivery trials in India.

The first flight took off after months of planning, risk assessment, air traffic control integration, training and equipment preparation, according to a press release. Final clearance for the flights was given by the Indian Ministry of Defense (MoD), the General Directorate of Aviation (DGCA) and the Ministry of Civil Aviation (MOCA).

Flights will continue over the next few weeks, with the team delivering BVLOS food and medical packages with ANRA drones, using SmartSkies technology, to the districts of Etah and Rupnagar.

“As a pioneer in investing in technology and logistics with a dedicated delivery fleet, Swiggy has built a strong presence in hyperlocal delivery that goes beyond food to provide convenience to consumers,” said Shilpa Gnaneshwar, head of Swiggy’s main program, according to the statement. “With a growing number of technological innovations aimed at making the last mile journey easier and faster, it becomes natural for us to explore the latest avenues available to maximize the benefits for our consumers. “

Throughout the program, ANRA will lead two consortia. The first, focused on food delivery, is made up of partners Swiggy, the Indian Institute of Technology, Ropar (ITT Ropar) and BetterDrones. The second consortium includes ANRA and ITT Ropar and will focus on medical deliveries.

The ANRA SmartSkies CTR and SmartSkies DELIVERY platforms make BVLOS deliveries possible. SmartSkies ensures the execution and management of drone operations in controlled and uncontrolled airspace, ensuring the safety of India’s national airspace and seamless integration into the country’s legacy air traffic control systems.

“ANRA’s deep roots in India and my personal family ties make me particularly proud to have contributed at this historic moment for India, government stakeholders and our partners,” said the Founder and CEO of the ANRA, Amit Ganjoo, according to the statement. “Knowing our technology could soon help deliver food and medical packages to underserved populations is what motivates and unifies our team. “

The collected data and key lessons will be used to support the development of Digital Sky, India’s nationwide operational UAS (UTM) traffic management platform.

By the end of the program, consortium members want to better understand the tradeoffs between interoperability and open implementations and the specific technical integration requirements for the functionality. They aim to determine acceptable performance envelopes for latency, reliability, uptime and “near real time” aspects of communications. They will also seek to establish how other emerging standards, including Remote-ID and Detect and Avoid (DAA), can be integrated into the overall Digital Sky UTM framework.

“The recent COVID-19 has shown that the remote, unmanned delivery of essential items can not only be a usual business proposition, but can be a life-saving endeavor aimed at curbing infections in such emergencies,” he said. said Professor SS Padhee, responsible for the company. Relationship Unit, IIT Ropar, according to the press release. “IIT Ropar has already started efforts in this direction. I am sure that the current collaboration will result in the emergence of products and services with significant commercial and social impact.



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Seattle Piloting Sustainable Last Mile Neighborhood Delivery Center http://deliverjournal.com/seattle-piloting-sustainable-last-mile-neighborhood-delivery-center/ http://deliverjournal.com/seattle-piloting-sustainable-last-mile-neighborhood-delivery-center/#respond Fri, 18 Jun 2021 10:58:34 +0000 http://deliverjournal.com/seattle-piloting-sustainable-last-mile-neighborhood-delivery-center/

The pilot includes a cargo bike delivery service enabling zero emissions operating

The University of Washington’s Urban Freight Lab (UFL) launched and deployed what it claims to be one of the nation’s first zero-emission last mile delivery pilots operating in the upscale Seattle neighborhood.

It works in conjunction with the Seattle Department of Transportation (SDOT) and technology and a number of delivery companies including AxleHire, Coaster Cycles, BrightDrop, and Reef.

Last mile solutions

Using zero-emission operating technologies, the Seattle Neighborhood Delivery Hub enables last mile solution providers to test new vehicles, delivery models and technologies faster and more efficiently, all in the service of faster time-to-market new solutions respectful of the environment.

These technologies are an important part of the City of Seattle’s strategy to reduce climate emissions outlined in its transportation electrification plan, including the transition target of 30% zero-emission cargo delivery by. 2030.

“In partnership with our members and the City of Seattle, the Urban Freight Lab is delighted to help catalyze a transition to zero-emission last mile delivery,” said Anne Goodchild, Founding Director of the Transportation Center and supply chain logistics, home to the Urban Freight Lab and professor of civil and environmental engineering at the University of Washington.

“We expect the pilot will reduce traffic in the upscale neighborhood, provide access to safe and convenient goods and services, and allow our partners to test new zero-emission delivery solutions.”

The district delivery hub houses:

  • neighborhood cuisine, giving the local area fast, low-emission access to some of their favorite delivery restaurants
  • a common carrier parcel locker, providing neighbors with secure, contactless parcel delivery from all major parcel carriers in an energy efficient model, allowing neighbors to travel their own last mile
  • a cargo bike delivery service allowing the transport of goods over the last mile with zero emissions by safe vehicles that respect the neighborhood.

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White Castle Opens Delivery and Realizes Virtual Kitchen at Tempe Food Court | Arizona News http://deliverjournal.com/white-castle-opens-delivery-and-realizes-virtual-kitchen-at-tempe-food-court-arizona-news/ http://deliverjournal.com/white-castle-opens-delivery-and-realizes-virtual-kitchen-at-tempe-food-court-arizona-news/#respond Thu, 17 Jun 2021 14:04:00 +0000 http://deliverjournal.com/white-castle-opens-delivery-and-realizes-virtual-kitchen-at-tempe-food-court-arizona-news/

TEMPE, AZ (3TV / CBS 5) – The “House of the Original Cursor” moves to Tempe. White Castle has just opened a new virtual kitchen in partnership with Tempe Food Court.

“Valley of the Sun has been so welcoming to us ever since we opened our first and only Arizona Castle in Scottsdale in 2019,” said Jamie Richardson, Vice President of White Castle. “The location has worked so well – even throughout the pandemic – that we were eager to make our famous fare more easily accessible to more people, which we as a family business are doing. totally determined to achieve. Working with Tempe Food Court allows us to do this even sooner than we hoped.

Arizona’s first white castle opened in Scottsdale in October 2019 and sold over 4.2 million sliders in its first year. White Castle said it was more than any other place. Scottsdale White Castle is located at Loop 101 and Via Ventura is the largest in the world. When it opened, the lines were crazy, with some people waiting up to three hours for the famous sliders at White Castle.

Tempe Food Court, which is located at 1900 E. Fifth Street, is approximately 10 miles from the massive White Scottsdale Castle. The company’s virtual kitchen is open for take-out or delivery every day from 2 p.m. to 10 p.m., but plans are underway to extend these hours.






After a “record” attendance, the recently opened White Castle near Scottsdale was forced to close early Thursday morning due to high demand.




If you’re in the mood for a White Castle slider, you can order in Tempe Food Court’s virtual kitchen via the Château Blanc website and the application, as well as on TempeFoodCourt.com. Delivery is available now via Uber Eats, GrubHub and Postmates, and soon via DoorDash.

The White Castle menu at Tempe Food Court is not as extensive as at the Scottsdale restaurant. Still, it has all the “faves worthy of envy,” including The Original Slider®, Cheese Sliders, Veggie Sliders, Fish Sliders, Chicken Rings, French Fries, Mozzarella Sticks, and Desserts-on-a-Stick.

Tempe Food Court, which describes itself as “a next-gen food court with delivery and pickup only,” offers food from over 50 restaurants.


Copyright 2021 KPHO / KTVK (KPHO Broadcasting Corporation). All rights reserved.


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Pizza delivery driver donated new car after losing old car to fire during attempted theft http://deliverjournal.com/pizza-delivery-driver-donated-new-car-after-losing-old-car-to-fire-during-attempted-theft/ http://deliverjournal.com/pizza-delivery-driver-donated-new-car-after-losing-old-car-to-fire-during-attempted-theft/#respond Wed, 16 Jun 2021 17:09:30 +0000 http://deliverjournal.com/pizza-delivery-driver-donated-new-car-after-losing-old-car-to-fire-during-attempted-theft/

Sometimes a bad situation can turn into a positive experience.

A pizza delivery driver apparently found himself unable to make a living after the disaster. The Texan worker reportedly lost his car after a group of thieves accidentally set it on fire.

Pizza is a staple of their budget meetings
(iStock)

Isaac Sanchez had a series of bad luck, WAGM TV reports. According to the media outlet, he broke his knee in February, then fell ill later that year. This caused him to rack up large hospital bills and his car would have been his only way to earn income as a delivery driver for Papa John’s.

Unfortunately, a group of thieves recently attempted to steal the car’s catalytic converter. While they apparently had not succeeded, the next day Sanchez’s car allegedly caught fire. According to a mechanic, the fire was caused by the catalytic converter.

MAN SUSPECTED OF STICKING RAZOR BLADES IN PIZZA DOUGH SHOULD LEAVE GUILTY

Fortunately, the story of the delivery driver apparently caught the attention of company president Keith Sullins. In response, the president decided to help Sanchez, who had been in the business for 15 years, by providing him with a new car.

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“He’s such a good employee,” Sullins told reporters. “I just like to thank you for staying at Papa John’s. Thanks for all you’ve done.

Based on his response, Sanchez seems to be very grateful for the car.

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According to WAGM TV, he said: “The president of the company just came here and gave me his car. It’s great. I’m really upset. I’m so grateful for everything that has happened. . “


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New York City Council wants food delivery apps to disclose phone charges http://deliverjournal.com/new-york-city-council-wants-food-delivery-apps-to-disclose-phone-charges/ http://deliverjournal.com/new-york-city-council-wants-food-delivery-apps-to-disclose-phone-charges/#respond Tue, 15 Jun 2021 22:34:00 +0000 http://deliverjournal.com/new-york-city-council-wants-food-delivery-apps-to-disclose-phone-charges/

No more calling him for food delivery apps like Uber Eats and Grubhub.

Food delivery apps that create alternate phone numbers for their restaurant patrons so they can take a portion of food orders over the phone may soon have to start disclosing the practice in the Big Apple, The Post has learned.

City Council member Mark Gjonaj (D-Bronx) plans to introduce legislation on Thursday that would require apps to disclose when they have phone numbers associated with restaurants they promote on their apps and websites, said learned The Post. The proposal would also require the application to be transparent about the charges associated with calls made through these lines.

Third-party delivery apps like Grubhub often set up phone accounts that connect to their restaurant customers’ actual phones and then promote the newly created numbers through their apps.

New York City Councilor Mark Gjonaj
City Councilor Mark Gjonaj wants food delivery companies like Uber Eats and Grubhub to disclose charges associated with the phone numbers they take on behalf of their restaurant customers.
Paul Martinka

When someone calls to place an order, the app gets paid. As The Post reported exclusively in 2019, apps like Grubhub have been known to charge restaurants for calls made through their lines even when no food was ordered and customers were simply checking the status of a. delivery or called to inquire about restaurant hours.

“This bill would require that these platforms, if they list a phone number for a hosted business, include that business’s direct phone number as well as a description of that phone number,” according to the proposal.

The restaurant number would be listed as “direct phone number” while food app numbers would be identified as “third party phone numbers.”

A red and white "We ship with Grubhub" sign as seen in the Bronx, NY on October 25, 2019.
NYC is looking to force food delivery apps like Grubhub to disclose the phone numbers they take on behalf of their restaurant patrons.
Christophe Sadowski

According to the proposal, any consumer or restaurant charges associated with either number should also be included.

“Often diners intend to call the restaurant directly for help and save money,” Gjonaj told The Post in a statement. “This is especially true during the pandemic. This legislation will provide much needed transparency, reduce confusion and help prevent delivery platforms from turning away customers who want to order direct. “

Indeed, many restaurateurs say they would prefer diners to call their own numbers directly. But Google searches for food on websites created by large, publicly traded food delivery companies instead of sites run by mom-and-pop restaurateurs.

Last year, city council also temporarily passed a law prohibiting businesses from charging restaurants for calls that did not result in an order.

The council also adopted other temporary measures during the pandemic to reduce the commissions these companies charge restaurants, limiting the fee to 20% of a take-out order.

These bans will expire in a few months. Before they expire, the charges will be discussed at an upcoming hearing this month, including whether to extend them or make them permanent, a source with knowledge of the situation told The Post.


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New Grab My Bag Baggage Delivery Service May Arrive at KCI Airport http://deliverjournal.com/new-grab-my-bag-baggage-delivery-service-may-arrive-at-kci-airport/ http://deliverjournal.com/new-grab-my-bag-baggage-delivery-service-may-arrive-at-kci-airport/#respond Tue, 15 Jun 2021 03:21:11 +0000 http://deliverjournal.com/new-grab-my-bag-baggage-delivery-service-may-arrive-at-kci-airport/

KANSAS CITY, Mo. – A new company, Grab My Bag, is hoping to change the way we travel and bring jobs to Kansas City.

In these summer months, as more people get vaccinated, Kansas City International Airport is experiencing its busiest days since before the pandemic.

Soon a new tool could arrive at KCI and other airports.

“Now instead of customers landing, trying to collect their bags, waiting, maybe late for a meeting or not able to start their family vacation, they land and leave, and we take their bags for them and let’s deliver it to them, ”said Emory Reignz, CEO of Grab My Bag.

A video recently released by the Atlanta Police Department shows a man stealing two bags directly from the conveyor belt at Hartsfield-Jackson Atlanta International Airport.

According to the Department of Transportation, in March there were more than three mishandled bags per 1,000.

Starting Saturday, Atlanta passengers will be able to use the new Grab My Bag service. This, of course, includes anyone coming to and from KCI who can take flights there.

But the company plans to have a presence here in Kansas City soon.

“[Kansas City is] very interesting for us, ”said Reignz. “It’s a big city and we hope to grow with it.

Travelers book Grab My Bag on their website or by phone and consent to the grabber carrying their luggage. Customers grapple a photo of their bags when registering so the grapple can easily find them.

It’s $ 35 for two bags or less, $ 65 for three or four, and prices go up from there.

The grapple keeps the customer informed along the way and the bags are tracked.

“I think it’s great,” said traveler Mariza Browning. “I would definitely pay for it.”

“I think it might be a good idea for a traveler, especially if it’s a family with a lot of luggage, to make their trip easier,” added traveler Cindy Eckert.

In 2019, before the pandemic, KCI experienced its third busiest year since opening, with an average day of 16,000 departing passengers.

Sunday, the airport received more than 14,000, a sign that things are returning to normal.

Grab My Bag hopes to be with KCI by the end of the year, but they are already hiring Kansas Citians. They just say check their website or call them.

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Bike suspect stabs food delivery boy in Cypress Hills http://deliverjournal.com/bike-suspect-stabs-food-delivery-boy-in-cypress-hills/ http://deliverjournal.com/bike-suspect-stabs-food-delivery-boy-in-cypress-hills/#respond Mon, 14 Jun 2021 09:41:21 +0000 http://deliverjournal.com/bike-suspect-stabs-food-delivery-boy-in-cypress-hills/

CYPRESS HILLS, Brooklyn – Authorities launched a search for a man on a bicycle who stabbed a food delivery boy in Brooklyn on Sunday afternoon.

It happened around 4 p.m. in the vicinity of Fulton Street and Eldert Lane in Cypress Hills, police said.

A 53-year-old man was riding a bicycle and delivering food when he was approached by another man on a bicycle, authorities said.

The suspect then pulled out a large knife and stabbed the victim in the back, causing her to fall to the ground, police said.

The suspect continued east on Fulton Street, cops said.

The victim was taken to hospital where she was treated for a non-life threatening puncture wound, authorities said.

Police have obtained surveillance footage of the incident.

Send advice to the police by calling Crime Stoppers at 1-800-577-TIPS (8477), visiting Crimestoppers.nypdonline.org, by downloading the NYPD Crime Stoppers mobile app or texting 274637 (CRIMES), then entering TIP577. Spanish speaking callers are asked to dial 1-888-57-PISTA (74782).


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