Parcel company Hermes UK has announced an investment of £11 million in its international business to continue supporting the booming global e-commerce market. This includes the creation of a dedicated international division to launch a range of new end-to-end integrated services including inbound, outbound and reverse logistics to extend the existing offering combined with brand new global and cross-border products for retail customers, SMEs, marketplaces. and consumers.
To facilitate this expansion, Hermes has opened three new dedicated facilities: one in Essex of 140,000 square feet with a handling capacity of approximately 150,000 parcels per day; one in Heathrow at 80,000 square feet to manage its export and import operations; and one in Utrecht, part of an 80,000 square foot facility, which will be the main transshipment hub in the Netherlands with a handling capacity of 70,000. Over 150 jobs have been created, ranging from management positions at storage stations.
Heading the international division, Malcolm Barrell joins as Managing Director, International, reporting to CEO Martijn de Lange. He brings with him over 35 years of industry experience, having worked at director level for DHL and Bpost International, and most recently as CEO of FedEx’s cross-border brand, P2P. Ed Ayyad assumes the role of Director of International with over 15 years of experience in the international distribution industry, most recently as Managing Director of P2P.
Hermes UK has also launched a powerful fulfillment platform that can fulfill both domestic and international orders from its UK and European locations. It has the ability to connect to any website or marketplace which will now work in 220 countries (down from 190) and is supported by a new international tracking API to allow customers to receive full tracking of end to end.
“It’s about taking our existing international proposition and elevating it to create a best-in-class solution for our customers that allows us and them to maximize the opportunities created by the booming international e-commerce market. growth,” commented Martijn de Lange, CEO of Hermes UK. “This is increasingly important after Brexit and as the world begins to reopen after the global pandemic, we are committed to building on our unparalleled domestic success to become a globally recognized brand, trading in all territories. We We were delighted to kick off the proposition by welcoming over 100 major retailers to our Essex factory this week.