How to use Meituan and Eleme delivery apps

New to China and I don’t know which application to turn to to place an order waimai? Here in China, there are two apps: Meituan and Eleme, which are useful for food delivery. Here’s a handy guide to the basics of both apps.

How to register on Meituan

Click 登录/注册 Dēnglù/zhùcè.

Then the app will take you to a page where it will ask for your phone number. Click on 获取短信验证码 Huòqǔ duǎnxìn yànzhèng mǎ,and a verification code will be sent to your phone.

Once you enter the code, Meituan will automatically create an account for you.

How to order on Meituan

First, head to the page marked 外卖 waimai when you open the app.

You will then be taken to a landing page where you will see a whole bunch of options for food (translated below for your convenience). But, first, you’re going to want to add your address.

To do this, look for the bar with the location pin at the top right of the app.

Click and press the button that reads 选择收货地址 Xuǎnzé shōu huò dìzhǐ,and you can either search for your address by typing it in Chinese or move the pin until you get there.

Then go back and enter the rest of your information (translated for convenience).

You can now go back and order. Select a restaurant you want to order from by scrolling down or search in the search bar at the top.

Select the foods you want. On the bottom right, Meituan can remind you that you haven’t chosen essential items (this is normally asking whether you want cutlery or not). Click on 未点必选品 Wèi diǎn bì xuǎn pǐn.

Next, Meituan will take you to a page where you can choose whether or not to include cutlery with your order. If you want cutlery, select 需要餐具 xūyào cānjù, if you don’t want cutlery, select 不需要餐具 bù xūyào cānjù. Once you have made your choice, click on 去结算 Qujiesuan.

After verifying that your information is correct, click 提交订单 Tíjiāo dìngdān. So you’re all set! Depending on your location, it will take approximately 20-60 minutes for your orders to be delivered.

How to register on Eleme

Click on 立即登录 Lìjí dēnglù,then the app will take you to the page where it will ask you to login with your phone number.

Click 登录 Dēnglu,and Eleme will automatically create an account for you using your phone number

How to order on Eleme

While quite similar to Meituan Waimai in many ways, Eleme’s layout is slightly different (see translated sections below).

To add your address, head to the top left corner and click on it, and it’s pretty much the same process as adding it on Meituan.

Then go back and find a restaurant you want to order from (also similar to Meituan).

Select the foods you want. Then click 去结算 Qujiesuan.

After verifying that your information is correct, click 提交订单 Tíjiāo dìngdān. So you’re all set! Depending on your location, it will take approximately 20-60 minutes for your orders to be delivered.

READ: Beijing Metro launches online lost and found service!

Images: Irene Li, the Pekingese

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